At Double The Craft, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.
1. Information We Collect
We may collect:
- Your name, email address, phone number, and shipping/billing address
- Payment information (processed securely via trusted third-party gateways like PayPal or PayFast — we never store card details)
- Browser, device, and analytics data to improve your shopping experience
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you about your purchases or support requests
- Improve our website, products, and customer experience
- Send promotional emails (only if you’ve opted in)
3. How We Protect Your Data
Your information is protected using SSL encryption, secure payment gateways, and restricted database access.
4. Sharing Information
We only share data with trusted service providers (like couriers or payment processors) who help us fulfill your order. We never sell or rent your information.
5. Cookies
Our website uses cookies to remember your preferences and improve functionality. You can disable cookies in your browser settings if you prefer.
6. Your Rights
You can request to view, update, or delete your personal data at any time by contacting us at info@doublethecraft.co.za